You can build the main workflows according to the desired logic using flexible system settings. This section contains articles and instructions that will help you with this.
Connecting Email 5
Configuring outgoing e-mail
In this section you can configure outgoing emails and email confirmation settings. You can also choose an e-mail editor, which is useful when creating a template.
Configuring the uploading of incoming emails
In the system, you can upload incoming emails from one or several mailboxes.
Configuring SPF and DKIM records for the domain of the sender's email
Please note that to send emails correctly, you need to configure DKIM and SPF records for the domain of the sender's email.Show all
Settings for SMS 2
Verification of the SMS sender name
Setting up an SMS sender name allows you to set your own name in SMS messages, which the customer will see.
Setting up a time of sending limit for SMS
This setting is intended to limit the time for sending SMS by the manager / trigger, or during mass mailings.
How to set up telephony
In the "Telephony" tab, you can configure general settings for connected telephony services.
Settings for the delivery block 2
How to activate and deactivate a delivery block
This setting is responsible for the activition of the "Delivery" block in the order card.
Auto-registration of delivery
If this option is active, the system will automatically create orders in the delivery service if the order is in a pre-specified status. Auto-registration is executed for all integrated delivery types.