Analytics on personalized communications
Analysis of SMS and Email mailings made from a customer / order card, as well as trigger mailings. Analysis of communication in messengers.
The "Operating communications" section is responsible for the personal sending of e-mails and SMS from a customer or order card.
Analytics on personalized emails
This article describes the general statistics on sent emails and email sending dynamics.
Analytics on personalized SMS
This article describes the general statistics on sent SMS messages and sending dynamics.
Chat dialogue analytics
This article describes the general statistics on chats and the dynamics of messages in chats.