Attaching files to an order
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Clicking the "Files" button in the order card opens a list containing the name, size, source and upload date of each file uploaded to the order. To upload a file, click the "Add file" button and select (or drag and drop) the necessary documents located on your computer into the window. The file size must not exceed 10 MB.

Important!

  • Funds are debited from your system balance if you are storing files.
  • It is not possible to uploade files if your account has been frozen.

When an image is loaded, a preview is displayed, which can be enlarged when you hover over it with the cursor.

You can delete a file by clicking on the trash can icon. This will be recorded in the action log.

Note

Attachments from emails bound to the order in the card are also displayed in this list and marked with an "envelope" icon. These files cannot be deleted.

Currently supported file formats

You can currently upload files in the following formats:

audio/mpeg
audio/mp4
video/mpeg
video/mp4
image/jpeg
image/png
image/gif
image/svg+xml
image/vnd.dwg
image/x-3ds
image/pcx
image/x-pc-paintbrush
image/x-pcx
model/vrml
model/iges
text/txt
text/xml
text/plain
text/html
text/calendar
text/webviewhtml
text/x-server-parsed-html
application/xhtml+xml
application/pdf
application/rtf
application/vnd.ms-office
application/msword
application/vnd.ms-excel
application/vnd.ms-excel.12
application/vnd.ms-powerpoint
application/vnd.openxmlformats-officedocument.wordprocessingml.document
application/vnd.openxmlformats-officedocument.spreadsheetml.sheet
application/vnd.openxmlformats-officedocument.presentationml.presentation
application/vnd.openxmlformats-officedocument.presentationml.slideshow
application/vnd.oasis.opendocument.text
application/vnd.oasis.opendocument.graphics
application/vnd.oasis.opendocument.presentation
application/vnd.oasis.opendocument.spreadsheet
application/vnd.oasis.opendocument.chart
application/vnd.oasis.opendocument.formula
application/vnd.oasis.opendocument.database
application/pcx
application/x-pcx
application/sla
application/vnd.sketchup.skp
zz-application/zz-winassoc-pcx
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This article describes the process of creating tasks on the order page. You can work with current tasks and view information about open and expired tasks.
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History of changes (in an order)
This article describes how to view the changelog for general order changes and status-related order changes.
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