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Creating and editing statuses Statuses are an important part of the order processing system, as they show in which stage of the process an order is located. false W3sidGl0bGUiOiJTZXR0aW5ncyIsInVybCI6Ii91c2Vycy9hZG1pbmlzdHJhdGlvbi8ifSx7InRpdGxlIjoiT3JkZXIgc3RhdHVzZXMiLCJ1cmwiOiIvdXNlcnMvYWRtaW5pc3RyYXRpb24vb3JkZXItc3RhdHVzZXMvIn1d Settings /users/administration/ ["users","Settings"] ["users","Settings","Order statuses"] users

Creating and editing statuses

Statuses are an important part of the order processing system, as they show in which stage of the process an order is located.

If the pre-made default statuses aren’t enough for your store, you can create more by clicking on the button of the same name in the general system administrative settings.

Important!

After creating a new status, you need to configure the status transition matrix before the status becomes operational.

Let’s take a look at some of the required fields:

*Symbolic code- Required when accessing via API or triggers. When changing the order status via API, a symbolic code is specified for data books fields (order type, delivery type, payment status, etc.). *Order- Important for the status transition algorithm. For example, if the “New” status has an order of 10, then the “Delivered” status should have a higher order, since the “Delivered” status comes after the “New” status. For statuses of the same group, the order can be the same. *Status group- The group that the created status belongs to.

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Previous article
Creating and editing a status group
This article shows you how to create and edit groups of order statuses (status groups), and outlines which groups are not editable (system).
Next article
Configuring the status transition matrix
The status transition matrix allows you to you configure an algorithm for transitions between one status to another. You can specify between which statuses transitions can or cannot be made automatically in the system.