System settings

This article describes how to cofigure the main system settings, such as "Country", "Currency", "IP restrictions", and the setting of working hours and non-working dates.

This article describes how to set up a number generation template to distinguish the orders created manually and the orders received via API.

The system allows you to set up an automatic distribution of orders to managers. This article describes how to configure it correctly.

This function allows you to add or divide one product item-variety in the order into several identical ones.

Configuring the automatic updating of customer data with order information.

This function allows you to configure the parameters used to add products to an order.

The article will discuss the choice of the number of nesting levels for a product group (catalogue) tree.

In this section you can configure outgoing emails and email confirmation settings. You can also choose an e-mail editor, which is useful when creating a template.

In the system, you can upload incoming emails from one or several mailboxes.

Please note that to send emails correctly, you need to configure DKIM and SPF records for the domain of the sender's email.

Setting up an SMS sender name allows you to set your own name in SMS messages, which the customer will see.

This setting is intended to limit the time for sending SMS by the manager / trigger, or during mass mailings.

In the "Telephony" tab, you can configure general settings for connected telephony services.

This setting is responsible for the activition of the "Delivery" block in the order card.

If this option is active, the system will automatically create orders in the delivery service if the order is in a pre-specified status. Auto-registration is executed for all integrated delivery types.

This article describes how to set up warehouses and warehouse settings within the system, including the enabling of catalogue editing and automatic reservation.

The "Shipment" tab is used to set up a default shipment warehouse for one or more stores.

This section describes how to enable automatic reservation of products in the warehouse, based on a certain order status. Auto-reservation is carried out taking into account the type of warehouse, their order and product purchase price.

Custom fields are the fields that allow you to enter additional information about a customer or order that are not available by default.

A data book is one of the types of custom field in which values ​​are selected from a drop-down list.

In this article, we will take a closer look at how to display a pre-created custom field as a filter in the order and customer list tables.

A printed form is a file that is generated from an order or a list with.

This article describes how to add a new printed form template, with code examples.

Let's see how to create a printed form for mass printing.

The action log records different events that occur in the system. For example, you can see which managers deleted different orders or customers; which triggers work correctly or result in errors; why an order was not uploaded to properly, and much more.

This section displays information about the actions of users within the system, including: date and time of the action, request URL, request method, manager and the IP address from which the request was made.