To send SMS, set the sender name to each store. If no names for the stores are specified, the default name will be used. By setting up the name of the SMS sender, the letter name of the sender is specified, which the store customer will see when receiving an SMS.
If the sender’s name for a particular store is under verification, SMS messages will be sent from the verified name by default.
How long does it take to verify the sender’s name?
The name is automatically sent for verification. The verification period depends on the load and varies from three to seven days. After successful confirmation of the name, a corresponding message will be displayed.
The sender’s name should only consist of Latin letters, numbers, underscores, dots and hyphens. The name cannot exceed 12 characters.
To make sure that name verification is successful, in the settings of the legal entity] you are required to fill in the “Name of the legal entity”, “TIN” and the country.
What if the system does not have a verified name?
The absence of a verified sender name in the system, whether it is a default name or the name of a separate store, means that SMS sending from the system will be blocked.