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"Tasks" widget This report shows the status of tasks assigned to managers for the specified period. false W3sidGl0bGUiOiJBbmFseXRpY3MiLCJ1cmwiOiIvdXNlcnMvYW5hbHl0aWNzLyJ9LHsidGl0bGUiOiJBbmFseXRpY3MgYnkgbWFuYWdlcnMiLCJ1cmwiOiIvdXNlcnMvYW5hbHl0aWNzL21hbmFnZXItYW5hbHl0aWNzLyJ9XQ== Analytics /users/analytics/ ["users","Analytics"] ["users","Analytics","Analytics by managers"] users

"Tasks" widget

This report shows the status of tasks assigned to managers for the specified period.

This report shows the status of tasks assigned to managers for the specified period. The report is based on the manager to whom the task is currently assigned. Three parameters are configured in the widget:

  • number of tasks
  • average time of expiration
  • total time of expiration

Viewing available indicators and graphs on one page. When viewing, it is possible to download a specific indicator in one of four formats: xls, csv, xml and json.

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"Calls" widget
The "Calls" widget allows you to see the number of calls made and answered (or not answered) by different managers for a specified period.
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"Managers activity" widget
The "Managers activity" widget shows how many orders, and in which statuse,s were transferred by managers during a specified period.