Connecting messengers and chats

This article outlines how to creat a bot in Telegram, and how it can be connected to the system.

Telegram chat module functions are outlined in the table below.

This article describes how to connect WhatsApp to the system.

Functional characteristics are presented in the form of a table.

This article presents potential errors that may occur when operating the WhatsApp module and how to solve them.

Connect and configure WhatsApp Business API via 360dialog in Simla.com: add numbers, send messages and understand restrictions caused by insufficient funds.

This article briefly describes the steps required prior to connecting the WhatsApp Business module.

This article describes what stages and processes occur on the side of the provider when creating and connecting an official WhatsApp Business account.

This article explains how a bot is created in Viber and how to connect it to the system.

Viber module functions are outlined in the table below.

This article presents potential errors that may occur when operating the Viber module and how to solve them.

The article provides step-by-step instructions for the official connection of Instagram to your system.

This article gives a step by step explanation of the process of connecting the system to Facebook Messenger.

To use the comments transferring feature you have to be connected via OAuth-authorization. Older connections that were made through the application being created do not support the transfer of comments.

Facebook Messenger module functions are outlined in the table below.

This article shows you how to create and configure a community in Vkontakte for further integration with the system.

By connecting the VK Messenger module to the system, managers will be able to receive messages from VKontakte users and reply to them on behalf of the community via the system interface.

VKontakte module functions are outlined in the table below.

This module is a chat solution for website installation. By installing the JS code and configuring the appropriate settings, customers will be able to message you from the Live Chat on the website directly to the system.

This section will allow you to create conditions, being guided by which the Live Chat will send an automatic message to the customer.

In the settings of the Live Chat you can specify links to popular messengers.

Using the Yandex.Dialogues platform, you can add your chat to Yandex search. This will allow operators, for example from support or sales, to communicate with customers directly in the search results.