Copy the link to the article Copied Connecting Live Chat step by step Copy the link to the article Copied

Contents

1. Connecting the module
2. Configuring the widget
3. Adding the widget to your website
4. Result and additional features

Live Chat adds a chat widget to your website and lets you handle messages from website visitors in Simla.

Connecting the module

1. Go to Settings → Marketplace → Messengers and chats.
2. Select Live Chat.
3. Click Connect.

Configuring the widget

1. In the module settings, click Add website and enter the website name. The name helps you find the widget when several websites are configured.
2. Configure the widget’s appearance and click Save.
3. In General settings, select the store to which the widget will be linked, then click Save. See General Live Chat settings for more information about the available settings.

Adding the widget to your website

1. Copy the JavaScript (JS) code from Embed code.
2. Paste it into the website pages where the widget should appear.

Once the code has been added, the widget is available on those pages.

Result and additional features

After setup, messages sent through Live Chat appear in Chats.

You can also:

• add links to social networks;
• configure automatic messages;
• configure a contact form.