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Working with corporate customers in OpenCart This article explains how to activate the transfer of corporate customers from OpenCart to RetailCRM and vice versa. false W3sidGl0bGUiOiJJbnRlZ3JhdGlvbiIsInVybCI6Ii91c2Vycy9pbnRlZ3JhdGlvbi8ifSx7InRpdGxlIjoiTW9kdWxlcyBmb3IgaW50ZWdyYXRpb24gd2l0aCBhIHNpdGUiLCJ1cmwiOiIvdXNlcnMvaW50ZWdyYXRpb24vc2l0ZS1tb2R1bGVzLyJ9LHsidGl0bGUiOiJPcGVuQ2FydCIsInVybCI6Ii91c2Vycy9pbnRlZ3JhdGlvbi9zaXRlLW1vZHVsZXMvb3Blbi1jYXJ0LyJ9XQ== Integration /users/integration/ ["users","Integration"] ["users","Integration","Modules for integration with a site"] users

Working with corporate customers in OpenCart

This article explains how to activate the transfer of corporate customers from OpenCart to RetailCRM and vice versa.

To configure the ability to work with corporate customers, go to the OpenCart application settings and enable the processing of corporate customers.

Transfer corporate customer data

When creating a corporate customer from OpenCart, the name of the organisation will be written in the following fields:

  • Contact name;
  • Company name;
  • Name of the corporate customer.

This data is also updated in RetailCRM if it is changed in OpenCart.

Note

A customer becomes a corporate customer if the “Billing address” field is filled in an OpenCart order. The corporate customer exists only in the order.

Transfers from OpenCart to RetailCRM

Delivery address data is transferred to the “Delivery” column in an order on the RetailCRM side. This data can be edited in the order in OpenCart, and all changes to the delivery address in OpenCart will be reflected in RetailCRM.

Billing address data is transferred to the “Registration address” column in the corporate customer card. This data can be edited in the order in OpenCart. The changed data will be reflected in the registration address in the corporate customer card in RetailCRM

Note

The billing address data is not transferred to the order!

Transfers from RetailCRM to OpenCart

When creating an order from RetailCRM, the invoice address is pushed into OpenCart from the “Delivery” section. When editing an address in RetailCRM, the changes appear in the “Billing address” column in an OpenCart order.

The delivery address in OpenCart is taken from the “Delivery” section in RetailCRM. The data of the delivery address is editable. Data that is changed in RetailCRM will also change in OpenCart.

Note

If a region is specified in RetailCRM that cannot be found in OpenCart, then you will need to manually add the region to the OpenCart order.
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Configuring Daemon Collector for a site on OpenCart
To interact with visitors on your site, you can configure a specialised system service - Daemon Collector.
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Change of customer in the orders of the system and OpenCart when working with corporate customers
The article describes how the transfer or change of a customer in OpenCart and system orders is carried out.