- Pop-up customer card for an incoming call. The manager will see which customer is calling and what order he made.
- Making calls in one click from the system. To avoid wasting time dialing a number, click on the phone number and wait for a connection with the customer.
- Recording conversations and listening to recordings in the system. You can listen to the recording of the conversation directly in the system, both from the customer card and from the order card.
- The manager’s status is automatically transferred from the system to Aircall in order to take it into account when distributing calls among managers.
Features of integration with Aircall telephony
The functional characteristics of telephony are described.
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Integration
/users/integration/
["users","Integration"]
["users","Integration","Telephony"]
users
Features of integration with Aircall telephony
The functional characteristics of telephony are described.
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