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Customer and operator comment The order page has fields for customer and operator comments. These are separate text fields for additional information considered important while working with the order. Comments are saved on the order card. false W3sidGl0bGUiOiJTYWxlcyIsInVybCI6Ii91c2Vycy9vcGVyYXRpbmctYWN0aXZpdHkvIn0seyJ0aXRsZSI6Ik9yZGVycyIsInVybCI6Ii91c2Vycy9vcGVyYXRpbmctYWN0aXZpdHkvb3JkZXJzLyJ9LHsidGl0bGUiOiJPcmRlciBwYWdlIiwidXJsIjoiL3VzZXJzL29wZXJhdGluZy1hY3Rpdml0eS9vcmRlcnMvb3JkZXItcGFnZS8ifSx7InRpdGxlIjoiV29ya2luZyB3aXRoIHRoZSBvcmRlciBwYWdlIiwidXJsIjoiL3VzZXJzL29wZXJhdGluZy1hY3Rpdml0eS9vcmRlcnMvb3JkZXItcGFnZS93b3JrLW9yZGVyLXBhZ2UvIn1d Sales /users/operating-activity/ ["users","Sales"] ["users","Sales","Orders"] users

Customer and operator comment

The order page has fields for customer and operator comments. These are separate text fields for additional information considered important while working with the order. Comments are saved on the order card.

The order page has fields for customer and operator comments. These are separate text fields for saving additional information associated with the order while working with an order. Comments are saved on the order card.

Information can also be sent to the above-mentioned fields via API, for example, from the website of your online store about specific order preferences expressed by a customer.

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This article describes how to work with payments in an order, as well as the implementation of a 'cash on delivery' procedure for individual payment methods.
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Working with communications in an order
Sending e-mails and SMS from the order card. Viewing the history of communication with the customer regarding the current order.