Creating and configuring a community on the Vkontakte side
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You first need to create a community if you haven't already done so.

In the created group, go to settings and create a new interaction key:

Next, activate access rights for all methods.

In order for users to be able to write a message to the group, you must activate the corresponding setting:

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Setting up an integration with the VKontakte module
By connecting the VK Messenger module to the system, managers will be able to receive messages from VKontakte users and reply to them on behalf of the community via the system interface.