Creating and editing statuses
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If the pre-made default statuses aren't enough for your store, you can create more by clicking on the button of the same name in the general system administrative settings.


After creating a new status, you need to configure the status transition matrix before the status becomes operational.

Let's take a look at some of the required fields:

*Symbolic code*- Required when accessing via API or triggers. When changing the order status via API, a symbolic code is specified for data books fields (order type, delivery type, payment status, etc.). Order**- Important for the status transition algorithm. For example, if the "New" status has an order of 10, then the "Delivered" status should have a higher order, since the "Delivered" status comes after the "New" status. For statuses of the same group, the order can be the same. *Status group- The group that the created status belongs to.

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Creating and editing a status group
This article shows you how to create and edit groups of order statuses (status groups), and outlines which groups are not editable (system).
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Configuring the status transition matrix
The status transition matrix allows you to you configure an algorithm for transitions between one status to another. You can specify between which statuses transitions can or cannot be made automatically in the system.