If the pre-made default statuses aren't enough for your store, you can create more by clicking on the button of the same name in the general system administrative settings.
After creating a new status, you need to configure the status transition matrix before the status becomes operational.
Let's take a look at some of the required fields:
*Symbolic code*- Required when accessing via API or triggers. When changing the order status via API, a symbolic code is specified for data books fields (order type, delivery type, payment status, etc.). Order**- Important for the status transition algorithm. For example, if the "New" status has an order of 10, then the "Delivered" status should have a higher order, since the "Delivered" status comes after the "New" status. For statuses of the same group, the order can be the same. *Status group- The group that the created status belongs to.