The widget shows how many new customers come in chats during the specified period.
You can organize your data by two main metrics: managers and channels.
Below the widget name there are filters that allow you to:
- select a time period to view data (the last week is displayed by default);
- collect statistics for all managers and for an individual one;
- analyze data by UTM tags transmitted with the chat;
- collect statistics by tags associated with the customer.
Total new customers — the number of new unique customers for the selected period that appeared after the first contact with the store via messenger, and a new chat was created without linking to the current customer.
New customers on average for the period — this indicator allows you to track the average number of new unique customers for the period.
Information from the report can be uploaded as a table in different formats (xlsx, csv, xml, json) by clicking on the corresponding icon in the upper right corner. Uploading will correspond to the set filters.