Analytics on communications
Instructions for setting up and working with reports for different types of communications.
Analytics on personalized communications
4
Operating communications
The "Operating communications" section is responsible for the personal sending of e-mails and SMS from a customer or order card.
Analytics on personalized emails
This article describes the general statistics on sent emails and email sending dynamics.
Analytics on personalized SMS
This article describes the general statistics on sent SMS messages and sending dynamics.
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Analytics on bulk mailings
2
Mass mailing analytics
This article describes how email sending statistics are collected, in addition to sending dynamics within the framework of mass mailings.
Bulk SMS mailing analytics
This article describes how statistics are collected for SMS sending, in addition to sending dynamics within the framework of bulk mailings.