The "Calls" widget allows you to see the number of calls made and answered (or not answered) by different managers for a specified period. The report is based on managers who performed an action (those who physically made or received a call). The widget displays the average call time and the number of calls by different managers.
Expanding the widget allows you to export the data.
Viewing all available indicators and graphs on one page. When viewing, it is possible to download a specific indicator in one of four formats: xls, csv, xml and json.