Client change in system and PrestaShop orders when working with corporate clients
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Synchronisation from RetailCRM to PrestaShop

Private person:

  • Select another existing client in the system. In the order on the PrestaShop side in the CUSTOMER block, the buyer's data can be changed: full name, email.
  • Indicate a non-existent customer in the system, a new customer is uploaded to PrestaShop. In the order, in the CUSTOMER block, the data of the new customer is indicated: full name, email.

Corporate client:

  • Specify a new corporate customer and a new contact person, a new customer is uploaded to PrestaShop, the customer data is updated in the order in the CUSTOMER block.
  • Indicate a non-existent contact person of a corporate client, a new client is uploaded to PrestaShop, the customer data is updated in the order in the CUSTOMER block.

Synchronisation from PrestaShop to the system

There is no option to change customers in PrestaShop.

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Working with corporate clients in PrestaShop
This article describes how to work with and transfer corporate clients from PrestaShop to RetailCRM and vice versa.
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