Customer and operator comment
Copy the link to the article
Copied

The order page has fields for customer and operator comments. These are separate text fields for saving additional information associated with the order while working with an order. Comments are saved on the order card.

Information can also be sent to the above-mentioned fields via API, for example, from the website of your online store about specific order preferences expressed by a customer.

Thank you for your feedback.
Was this article helpful?
No
  • Рекомендации не помогли
  • Нет ответа на мой вопрос
  • Текст трудно понять
  • Не нравится описанный функционал
Yes
Previous article
Working with payments in the order
This article describes how to work with payments in an order, as well as the implementation of a 'cash on delivery' procedure for individual payment methods.
Next article
Working with communications in an order
Sending e-mails and SMS from the order card. Viewing the history of communication with the customer regarding the current order.