How to view the results of trigger executions
Copy the link to the article

The results of trigger executions are recorded in the "Action log" section of the system administrative settings.

The "Status" field refers to the result of the trigger's action. For example, the "Information" status indicates the trigger worked successfully, and the "Error" status indicates that the trigger did not work.

According to the message, you can determine which order an action was related to, and the reason why the trigger wasn't executed. If possible, the text of the message contains links to objects that are the context of the trigger itself (order, customer, etc.) or action (templates of e-mails/SMS).

Thank you for your feedback.
Was this article helpful?
  • Рекомендации не помогли
  • Нет ответа на мой вопрос
  • Текст трудно понять
  • Не нравится описанный функционал
Previous article
How to set up a postponed trigger
You can configure postponed triggers in the system that will be initiated automatically at a specified time, after the main trigger has been executed.
Next article
Table of compatibility between events and trigger actions
Triggers impose some restrictions on what actions can be performed after certain events. This article contains a table of compatibility between events and actions to be performed.