The Chats widget displays the number of messages and dialogs processed by managers during the specified period.
The report is based on the manager who was the last to take an action (for example, write a message).
Please note that the widget needs to be activated in the panel settings ].
Detailed analytics by chats can be found in the Communications " section.
Viewing all available indicators and graphs on one page. When viewing, it is possible to download a specific indicator in one of four formats: xls, csv, xml and json.