Telephony features. Information on the steps for configuring the integration module.
Technical information for Zadarma telephony integration
Call forwarding rules can be overlapped by internal PBX settings in your personal account in “Zadarma”.
Setting up the connection between Zadarma and RetailCRM
1) Create an API key in the system. 2) Configure the necessary settings in your personal "Zadarma" account. 3) Connect to the integration module. 4) Configure the correspondence of employees and extensions.