Technical information for Zadarma telephony integration
Copy the link to the article

  1. Making outgoing calls from the system.
  2. Receiving incoming calls to the system.
  3. Listening to calls.
  4. Displaying information on calls.
  5. Setting up automatic distribution of incoming calls to responsible and available employees.


The scheme of distribution of calls in the system can be overlapped by the settings from the Personal account of "Zadarma".

Thank you for your feedback.
Was this article helpful?
  • Рекомендации не помогли
  • Нет ответа на мой вопрос
  • Текст трудно понять
  • Не нравится описанный функционал
Next article
Setting up the connection between Zadarma and RetailCRM
1) Create an API key in the system. 2) Configure the necessary settings in your personal "Zadarma" account. 3) Connect to the integration module. 4) Configure the correspondence of employees and extensions.