Viewing products
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"Products viewed" - This mechanic allows you to create actions depending on which products are viewed more often by customers or segments of customers

  • Products / product categories - this condition specifies the product viewed by the customer and the recommendation for this product. Based on this recommendation, you can configure the template for the message to be sent to the customer
  • Customer segments
  • Actions for the rule
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Time since the last purchase
"Time since the last purchase" - This mechanic allows you to keep track of the time period since the customer made their last purchase.