When creating a task, you should first fill out the standard information (due date and responsible employee). After pressing "Create", the task is automatically bound to the customer from whose card it was created.
If you need to add a comment to the task, click on "Add comment". A comment can be left when you first create the task, or later on and when viewing it in the "Previous interactions" block.
Created tasks are displayed in the "In work" section.
Tasks that are not completed on time are marked with a red bar on the left. If you tick the check box next to a previously created task, it will be considered completed.
For more information on working with tasks, see the related section.