Key customer indicators

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Key customer indicators are customer-based analytical reports. They are updated once an hour.

Data for the "number of orders" does not include canceled orders. А cost amount is calculated for all costs, including costs on orders, managers, etc.

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Main customer data

This article describes the information that is displayed in the customer card, in addition to duplicate icons and how the validity of a phone number and email address can be validated.

Communications in the customer card

In the customer card, the "Communications" block includes the following general indicators: number of sent SMS and email messages, chats, and incoming/outgoing calls.

Key customer indicators Copy the link to the article Copied

Key customer indicators

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