Working with order details
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In the order details area, there is a table displaing the content of the customer's order. It contains the columns: "product", ("product) status", "warehouse", "purchase price", "price","discount", "quantity" and "cost".

You can change the sequence of products in the order by holding a special icon to the left of the product numbering and dragging the product to another place. The established sequence will also be used in printed forms (for example, in an invoice or a commercial offer). Information about changing the sequence of products is recorded in the history of order changes.


The product price and the total cost of the commodity item cannot exceed the value of 99999999.99. There are no limits on the amount of the order.

A counter showing the number of items in the order is displayed to the right of the "Order details" heading. Please note that cancelled items are not counted.

Below the cost of the item, VAT is displayed. This value is displayed as a link, clicking on which a window appears with a choice of VAT rate.

VAT included in the order is set according to data from the catalogue or from the legal entity (if not specified in the catalog).

Below the VAT, there is an intem duplication button. Duplication creates a product item that is completely identical to the original source, but without changes to price, properties, discounts, quantities and reservations.

This option can be used to add identical products, but with different properties, partial refunds (if the customer has abandoned some of the items within one trade offer) or promotions, i.e buy one get one free.

Each item contains a link to the product, which consists of the name of the product and the article. When you click on the link, the page of the product card in the system (not the online store) will open.

Status - The manager is given the option to select the product status in which the product is currently at. Read more about how to set up product statuses and the relationship between product and order statuses here: "Statuses of products".

Warehouse - You can also select a supplier warehouse for the product. For more information about setting up warehouses, see the article "Reservation of a product taking into account the stock balances by warehouses. You can read about how to set up the correspondence between a warehouse and a store in the article "Warehouses for autoreservation in a store".

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Adding a product to an order
This article describes how to add a product to an order and how to work with filters and catalogues. Rules for applying discounts are also discussed in this article.