Related products in the order details section
Copy the link to the article

Under the name of each item of the order, there is a link titled "Cross sales". Clicking the link opens up a window with two groups of items: "Purchased with this product" and "Analogues".

In the form that opens, you can, without leaving the order, browse the various product analogues in your warehouse, as well as additional products that are usually bought along with the selected item in the order.

These products can also be added to the order. For example, when talking to a customer, you can quickly replace a missing product with an analogue or carry out an up-sale by suggesting an item that is usually purchased with the current order-items. Related products are selected either according to the rules described in the "Product page" section, or according to a recommendation system, for example, RetailRocket.

Thank you for your feedback.
Was this article helpful?
  • Рекомендации не помогли
  • Нет ответа на мой вопрос
  • Текст трудно понять
  • Не нравится описанный функционал
Previous article
Adding a product to an order
This article describes how to add a product to an order and how to work with filters and catalogues. Rules for applying discounts are also discussed in this article.
Next article
Editing product properties in an order
This article describes the different types of product properties and how to configure them in an order.