Main settings
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Let's take look at some of the options in this section.


This option is allows you to select the countries in which your store operates. To add a country, start by entering its name. All matches will be displayed in the list that appears. To delete the added country, click on the cross next to the name of the desired country.

The choice of the country may determine the way in which SMS and phone calls work. The country in the order also determines the Geohelper hints that appear when you fill in the address.

Please note that in an API created order (from the website), one of the countries specified in the settings must be transferred. Otherwise, an error about unknown value will appear.

Default currency

You must also select your desired currency for use in the system.

After the settings take effect, the selected currency will be displayed throughout the system

Status matrix

The system has solved the problem of giving specific access rights to different user groups to make changes to order statuses. For more details see related article.

Setting up working hours and non-working dates

The "Working time" setting is used in the widgets of the "Analytics" section "Time spent in status" and "Expiration of processing", as well as when distributing orders to managers.

The days of the week and the working time are selected in each line. Those days that are not specified in any line are considered as holidays.

The setting "Non-working dates" is also used in the "Time spent in status" and "Expiration of processing" widgets in the "Analytics" section.

In each line, specify the exact date (12.06), or a date range (01.01-10.01).

The settings “Working hours” and “Non-working dates” can be used in triggers using the is_working_time() function. For example, to only execute a trigger during working hours.

IP restriction

An important security setting concerns the limiting of system access by IP address. Specify the IP addresses that are considered trusted, and only these addresses will have access to the system. Specify the list of allowed IP addresses or their range, separating them with a comma. Restrictions apply to both system interface and API access.

Setting up a two-factor authentication

For added security, enable two-factor authentication. Users will be required to provide a verification code sent to their e-mail/SMS at each log in. All unsuccessful login attempts will be recorded on the settings page and in the user profile.

For more details on how two-factor authentication works, see the related article.

To enable two-factor authentication via SMS, contact technical support at or from the system interface. Two-factor authentication is available only for Russian customers, as the sending is done via an internal SMS provider.

The "Printed forms" setting allows you to choose what action to perform when printing a form from the order card. There are two options to choose from:

*download*- installed by default. When you click on a printed form, it is downloaded to the device;
open**- when clicked, the document opens in a new browser tab.

The "Printed forms" setting also applies to printed forms uploaded from delivery services.

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