Details on configuring chat settings according to your store's business needs.
General chat settings
The system allows you to integrate with popular online chats and messengers. You can also communicate internally between system users from within the chat section.
Activating chat widgets
In the "Widgets" tab you can configure the correspondence between channels and stores. This article explains what this section is for and how you can work with it.
Time limits for chats
In the "Time limits" tab you can configure the visual display of expired dialogues. Time limits can be set both by default for all channels, and for each channel separately.