Involvement of website visitors in sales. Peculiarities of the module and establishing a connection with it.
General Live Chat settings
This module is a chat solution for website installation. By installing the JS code and configuring the appropriate settings, customers will be able to message you from the Live Chat on the website directly to the system.
Setting up auto messages
This section will allow you to create conditions, being guided by which the Live Chat will send an automatic message to the customer.
Links to social networks for the Live Chat
In the settings of the Live Chat you can specify links to popular messengers.
Collapsed and open states
These settings determine how the welcome text is displayed when the Live Chat widget is collapsed and expanded.
Offline mode in Live Chat
In the "Offline mode" block, the the feedback form display settings are configured. The form appears if the managers responsible for the Live Chat are offline.
In the "Contact form" block, you can configure how the form that will appear in the Live Chat before starting a dialogue is displayed.
Live Chat functions
The various functions of the Live Chat integration are presented below in a table.